Legal notice

LEGAL NOTICE & IMPRINT

1. WEBSITE OPERATOR & OWNER INFORMATION

This website and online e-commerce store (Kreem Hive) is owned, operated, and maintained by Kreem Hive, headquartered in Rawalpindi, Punjab, Pakistan.

  • Business / Brand Name: Kreem Hive

  • Physical Business Address: Walayet Plaza, Murree Road, Waris Khan, Rawalpindi, Punjab, Pakistan

  • Customer Support Email: muhammadirfanidrees877@gmail.com

  • Official WhatsApp / Contact: +92 300 8722519

  • Country of Operation: Islamic Republic of Pakistan

2. COMPLIANCE WITH PAKISTANI LAWS

Kreem Hive conducts its online commerce operations in strict compliance with the statutory consumer protection and electronic transaction laws of Pakistan, including but not limited to:

  • Electronic Transactions Ordinance, 2002 (ETO)

  • Punjab Consumer Protection Act, 2005 (PCPA)

  • Prevention of Electronic Crimes Act, 2016 (PECA)

  • Copyright Ordinance, 1962 & Trademarks Ordinance, 2001

3. INTELLECTUAL PROPERTY RIGHTS

All intellectual property displayed or featured on this website—including but not limited to website copy, graphics, product photography, logos, trade names, icons, software scripts, layout, and visual interface—is the sole legal property of Kreem Hive (or licensed for use from third parties/Shopify) and is protected under the Copyright Ordinance 1962 and Trademarks Ordinance 2001 of Pakistan.

  • Prohibited Use: No part of this website may be copied, republished, duplicated, scraped, mirrored, or redistributed for commercial or non-commercial purposes without explicit written consent from Kreem Hive. Unauthorized use will constitute copyright infringement and lead to immediate legal proceedings.

4. ACCURACY OF INFORMATION & PRODUCT DISCLAIMER

  • Product Representations: We make every effort to display the colors, specifications, and details of our products accurately. However, actual physical products may vary slightly due to digital display rendering, screen resolutions, and lighting during photography.

  • Pricing & Availability: All prices listed are in Pakistani Rupees (PKR). Kreem Hive reserves the right to adjust prices, correct typographical errors, update inventory, or discontinue products without prior notice.

5. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable laws of Pakistan:

  1. Kreem Hive shall not be held liable for indirect, punitive, or consequential damages resulting from the use of, or inability to use, this website or products purchased through it.

  2. We are not responsible for delivery delays caused by third-party logistics/courier providers, acts of God, strikes, public disruptions, or incorrect delivery information provided by the customer.

6. DISPUTE RESOLUTION & JURISDICTION

  • Amicable Settlement: In the event of any complaint, dispute, or discrepancy regarding products or services, customers are encouraged to first contact our legal and support team at muhammadirfanidrees877@gmail.com or +92 300 8722519 for resolution.

  • Governing Law & Courts: Any legal dispute, claim, or litigation that cannot be resolved amicably shall be governed exclusively by the laws of the Islamic Republic of Pakistan. All proceedings shall fall under the exclusive venue and jurisdiction of the competent Consumer Courts or civil courts in Rawalpindi / Islamabad, Pakistan.

7. SHOPIFY PLATFORM DISCLAIMER

Kreem Hive is hosted on the Shopify Inc. e-commerce platform. Shopify provides the online infrastructure for our store. However, Shopify is an independent hosting provider and is not a party to any contract, order, product warranty, or legal dispute between Kreem Hive and its customers.

8. CONTACT FOR LEGAL INQUIRIES

For any formal legal notices, consumer grievances, or intellectual property inquiries, please send written communication to:

Legal Department — Kreem Hive

Walayet Plaza, Murree Road, Waris Khan

Rawalpindi, Punjab, Pakistan

Email: muhammadirfanidrees877@gmail.com

Phone: +92 300 8722519