Privacy policy

Privacy Policy

Last Updated: August 8, 2026

At Kreem Hive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our Shopify store, place an order, or contact us.

Information We Collect

We may collect information such as:

  • Name, phone number, email, and delivery/billing address
  • Order and payment-related information
  • Information you provide when contacting us
  • Basic device and website usage information, including cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Process payments, returns, and exchanges
  • Communicate with you about your orders
  • Provide customer support
  • Improve our store and services
  • Prevent fraud and maintain security
  • Send promotional messages where permitted and where you have agreed to receive them

Sharing Your Information

We do not sell your personal information. We may share necessary information with Shopify, payment providers, delivery companies, and other trusted service providers who help us operate our store and fulfill your orders. We may also disclose information when required by law.

Shopify

Our store is powered by Shopify, which processes information to provide and improve its services. Your information may be processed or stored outside Pakistan as part of these services.

Data Security & Retention

We take reasonable steps to protect your personal information. However, no online system is completely secure. We retain information only as long as reasonably necessary for orders, business purposes, legal requirements, or resolving disputes.

Your Choices

You may contact us to ask about the personal information we hold about you or request correction or deletion where applicable. You may also unsubscribe from promotional emails at any time.

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Kreem Hive
Rawalpindi, Pakistan
Phone: +92 300 8722519
Email: muhammadirfanidrees877@gmail.com